Privacy Policy
Rigorous privacy, confidentiality, and data governance standards governing all digital services, communications, and advisory engagements at Okuana.
1. Introduction and Scope
Okuana is a brand operated by MOOMI LLC, a Florida limited liability company (“Okuana,” “we,” “us,” or “our”).
We respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through okuana.com, our communications, marketing activities, consultations, and digital-agency services.
We may provide additional privacy notices or contractual terms for particular services.
2. Who We Are
Okuana provides digital strategy, website development, AI and automation, digital marketing, content, and related business services.
For questions about this Policy or your personal information, contact info@okuana.com.
3. Personal Information We Collect
A. Information You Provide
Depending on how you interact with us, you may provide:
- • Your name, email address, and telephone number.
- • Your company, professional role, and website address.
- • Information about your business, project, service interests, or consultation request.
- • Messages, feedback, and communication preferences.
- • Billing and transaction information when purchasing services.
Please do not include passwords, financial account details, sensitive personal information, or confidential client records in general website inquiry forms.
B. Information Collected Automatically
When you visit our website, we and our hosting and analytics providers may collect technical and usage information, such as your IP address, browser and device details, pages visited, and interaction or performance data. We use this information to operate and secure the website, understand usage, and improve its performance and user experience.
C. Information from Other Sources
We may receive professional contact information and inquiry details from referrals, business partners, public business sources, and social media platforms when you interact with us.
4. How We Use Personal Information
We use personal information to:
- • Respond to inquiries and arrange consultations.
- • Prepare proposals and provide contracted services.
- • Manage client relationships, billing, and administration.
- • Operate, maintain, and secure our website and systems.
- • Understand and improve our services.
- • Send requested updates or marketing communications where permitted by law.
- • Meet legal obligations and establish, exercise, or defend legal claims.
You may unsubscribe from marketing communications using the instructions in the message or by contacting us.
5. How We Disclose Personal Information
We may disclose relevant personal information to:
- • Providers supporting website hosting, analytics, forms, email, scheduling, customer management, payments, and other business operations.
- • Contractors and collaborators where necessary to deliver agreed services.
- • Professional advisers, authorities, or other parties where legally required or necessary to protect rights and security.
- • Parties involved in a proposed business transaction, subject to appropriate protections.
- • Other recipients where you authorize the disclosure.
6. Cookies and Similar Technologies
Our website may use cookies, local storage, and similar technologies to support functionality, such as remembering language preferences.
Our Cookie Policy explains the technologies used, their purposes, and available controls. Where legally required, we obtain consent before activating non-essential technologies.
Browser settings may provide additional controls. Restricting storage or cookies may affect certain website functions.
7. AI and Automation Services
Some client projects may involve third-party AI or automation tools. Processing of personal information through those tools depends on the agreed service, the selected provider, and applicable contractual terms.
Please do not submit sensitive or confidential information through general inquiry forms.
8. Client Data and Our Role
For our own website inquiries and business administration, Okuana generally determines how and why personal information is processed.
When we process personal information on a client’s behalf, we may act as a service provider or processor under the applicable agreement. That processing is governed by the client’s instructions and relevant contractual terms.
Individuals with questions about information controlled by one of our clients should contact that client first.
9. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, or portability of your personal information, or to restrict or object to certain processing.
Where processing relies on consent, you may withdraw that consent without affecting processing lawfully carried out beforehand. Where applicable, you may also appeal a request decision.
Contact info@okuana.com to submit a request. We may need to verify your identity. Certain information may be retained where legally permitted or required.
10. International Processing and European Privacy Rights
Okuana operates from the United States. Our service providers may process personal information in other countries.
Where EEA, UK, or Swiss data protection law applies, the legal entity operating Okuana is responsible for the processing described in this Policy, except when acting on a client’s behalf.
Depending on the purpose, our legal bases include:
- • Taking steps at your request before entering a contract, or performing a contract with you.
- • Our legitimate interests in responding to business inquiries, managing business relationships, improving our services, and protecting our systems, where those interests are not overridden by your rights.
- • Compliance with legal obligations.
- • Consent where required.
You may exercise applicable rights described in Section 9 and lodge a complaint with the relevant data protection authority.
11. Retention and Security
We retain personal information only as long as necessary for the purposes described in this Policy, including applicable legal, accounting, and dispute-resolution requirements.
We use reasonable technical and organizational safeguards appropriate to the information processed. No method of transmission or storage is completely secure.
12. Children’s Privacy
Our website and services are intended for adult business users and are not directed to children.
If you believe a child has provided personal information to us, contact info@okuana.com so we can investigate and take appropriate action.
13. Third-Party Websites
Our website may link to client websites, social networks, or other external services. Their privacy practices are governed by their own policies.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will update the effective date and provide additional notice or obtain consent where required.
15. Contact Us
For any questions, requests, or notices regarding this Privacy Policy, please contact us using the details below: